Job description

SUMMARY
Responsible for establishing and managing the billing receivables for the housing units. This role ensures that the appropriate systems and procedures are in place to effectively manage the housing billing and collection of funds. Focus on customer service is essential.

PRIMARY FUNCTIONS

• Maintains excellent customer service by building a relationship with all residents and family members/POA, if applicable.
• Manage resolutions of customer complaint logs and ensure outcomes are satisfactory to the customer.
• Responsible for all housing billing, posting payments, and receivables functions which also includes timely collection of funds based on the resident’s contract.
• Responsible for inputting and maintaining the daily census into the Accounts Receivable software package in order to generate accurate monthly billings to the residents.
• Responsible for the generation and mailing of resident billing invoices on a monthly basis
• Responsible for the generation and faxing of long-term care invoices as deemed appropriate (assisted living residents only)
• Respond to all billing inquires by phone and written correspondence when necessary. Note conversation on billing software
• Additional duties as directed or required.

QUALIFICATIONS
(EDUCATION and/or EXPERIENCE)

3-5 years of experience

Minimum 1-2 years of experience

Honoring the mature worker.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical Setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• West Palm Beach, FL 33417: Relocate before starting work (Required)

Work Location: In person