Essential Duties & Responsibilities:

· Foster positive employee relations by promoting a culture of open communication, trust, and respect.

· Research, investigate, and resolve employee grievances and mediate disputes.

· Investigate employee complaints, prepare reports, and submit findings and recommendations, as requested by   the Director of Human Resources in a fair and timely manner.

· Assist departments in developing departmental human resource policy, standard operating procedures, and      other written directives.

· Prepare monthly reports to the Human Resources Director on the status of grievances.

· Provides advice and counsel to supervisors on employee issues as they relate to compliance with regulations and laws.

· Provide guidance and support to managers and employees on various employee relations matters, including performance management, disciplinary actions, and termination processes.

Knowledge, Skills & Abilities:

· Demonstrated written and verbal communication skills.

· Effective analytical, problem-resolution, influencing, critical thinking, and decision-making skills.

· Ability to conduct investigations involving employee misconduct, employee complaints, and grievances.

· Ability to analyze facts and prepare clear, concise, and accurate reports.

Requirements

. Bachelor's degree in human resources or business administration; Masters preferred.

. Minimum of 3 years of Employee Relations experience.

. PHR certification preferred.

. Strong writing, communication, critical thinking skills, adaptability, and conflict resolution are a must.

. Display cultural sensitivity by being aware of and respectful toward diverse backgrounds and cultures.